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By explicitly discussing potential challenges—even those that feel threatening or overwhelming—we transform them from looming shadows into concrete situations we can prepare for. This process builds both organizational resilience and psychological readiness.

The Challenge The Transportation Security Administration's Career Management Branch (CMB) faced a unique situation: formed during the...

The Challenge At the Federal Emergency Management Agency (FEMA), Team Leads occupy a critical but challenging position as the first level...

By Minal Bopaiah and Judy Oyedele When Saying "No" Means Saying Goodbye In a previous blog post, we wrote about the way tripwires and...

"We thought being involved in everything meant we were being good leaders, but we were actually creating confusion and slowing things down."

The Challenge: Bridging the Virtual Divide When a federal healthcare agency's team doubled in size during the pandemic, what started as...